Falcon Operational Support
Expert advice on the optimization and operation of the CrowdStrike Falcon® platform
Misconfiguration of security platform settings and policies diminishes the value of your security solution.
Improperly installed security solutions can cause alert fatigue or silent failure of the security solution.
Misconfigured security settings and security policies that are misaligned to the business can increase the risk of a cyberattack impacting business operations.
Sub Optimized Solution
An improperly installed security solution with misconfigured security settings will diminish the value and suboptimize the operation of your security solution.
The Benefits of Falcon Operational Support
Implement Best Practices
CrowdStrike’s best practices for enterprise deployment allows you to implement the Falcon platform to respond and resolve incidents faster and more efficiently.
Align your organization’s deployment and configuration of the Falcon platform with your business requirements for faster, broader and more effective coverage of endpoints in the environment.
CrowdStrike tunes your deployment to ensure lower false-positive rates and improved prevention capabilities for your endpoints, ensuring you can improve your security posture and stop breaches.
What CrowdStrike Delivers
The CrowdStrike® Services team or one of its Certified Partners performs the service, undertaking the following activities:
Assess customer infrastructure, review Falcon deployment and configuration guides, establish the deployment schedule and checklist, test network connectivity, and review customer endpoint assets.
Provide advice on the deployment of Falcon into your environment, monitor alerts, perform tuning and whitelisting, and advise on endpoint grouping configurations.
Review prevention policies and enable prevention modules within the Falcon platform.
Provide initial user training and knowledge transfer on the Falcon User Interface (up to 2 hours) and assist in the initial monitoring of the Falcon UI.