Jeff primarily contributes to Forrester's offerings for security and risk professionals. He leads Forrester’s research on the role of the CISO, specializing in topics related to security strategy, budgets, metrics, business cases, and presenting to the board. His research also includes security services, featuring global coverage of managed security services, professional security services, and security-as-a-service. Jeff also takes an active role in Forrester’s forward-looking research on security innovation, the security market, and security predictions.

Prior to joining Forrester, Jeff served as a global architect at Verizon, Dell SecureWorks, and Mandiant, working with the world's largest organizations in financial services, telecommunications, media, and defense. In those roles he helped clients fuse managed security and professional services engagements in security monitoring, security management, red teams, penetration testing, OSINT, forensics, and application security.

Jeff holds a BS in IT management from Western Governors University.

Austin Murphy has 15+ years of hands-on Computer Network Security experience in both private sector professional services as well as service in the U.S. Department of Defense.

As the Vice President and GM of Managed Services, Austin leads the team responsible for stopping breaches through managed endpoint protection. Additionally, while at CrowdStrike, Austin spent several years as the Director of Incident Response, leading a team of experts delivering trusted advisory services and directed over 1,000 forensic investigations.

Before entering the public sector, Austin was a U.S. Air Force Cyberspace Operations Officer where his primary focus was on developing tactics for the deployment of advanced computer network attack and defense capabilities.