Gartner Peer Insights “Voice of the Customer”: Endpoint Detection and Response Solutions

CrowdStrike has the highest overall rating in this Voice of the Customer report for the second year in a row

Crowdstrike is once again the highest-rated vendor, based on overall rating, in Gartner Peer Insights Customers’ Choice “Voice of the Customer”: Endpoint Detection and Response Solutions (EDR) report, published in May 2020. CrowdStrike considers this an especially gratifying distinction because it is based on feedback from customers. This recognition makes CrowdStrike the only vendor to have the highest overall rating for both EDR solutions and endpoint protection platform (EPP) solutions based on the current versions of the report.

Read the report to learn what customers are saying about their experiences with the CrowdStrike Falcon® platform’s EDR capabilities among other solutions and why CrowdStrike® Falcon received such high ratings, including the following*:

  • Product capabilities (4.8 out 5) based on 106 responses
  • Integration and deployment (4.8 out of 5) based on 104 responses
  • Willingness for customers to recommend (97%) based on 106 responses
  • Perfect 5.0 scores from customers (86%) based on 106 responses

Gartner, the world’s leading research and advisory company, rigorously evaluates reviews to ensure there is never any vendor bias or hidden agendas — just the real voices of enterprise users. Gartner also allows organizations to drill down into customer comments and filter by company size, vertical, geography, date and reviewer role. We believe this means users can find reviews from customers whose environments mirror their own — increasing the relevancy and value of the reviews.  

Download your complimentary copy of “Gartner Peer Insights Customers’ Choice ‘Voice of the Customer’ for Endpoint Detection and Response Solutions.”


*Reviews and ratings are current as of March 31, 2020.

The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.


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