Meet Our Services Team Exceptional Expertise to Secure Your Organization Proven expertise. Unrivaled experience. When you engage CrowdStrike Services, you not only get the advantage of decades of experience responding to hundreds of incidents across every major industry — you're also harnessing the power of Falcon Intelligence and Falcon Overwatch managed hunting capabilities. Our Services Team Leadership Shawn Henry CSO & PresidentOf CS Services Thomas Etheridge Vice Presidentof CS Services Justin Weissert Director ofProactive Services Andy Schworer Director ofRemediation Austin Murphy Director ofIncident Response Chad Tilbury TechnicalDirector Our Capabilities We possess the size, scope and experience necessary to meet your incident response service needs — both proactive and reactive SCOPE Delivery of a broad range of proactive and reactive incident response services, augmented and enhanced with CrowdStrike’s Threat Intelligence and managed hunting capabilities as needed. EXPERIENCE Our deep bench of expert consultants can deploy globally, to be onsite within 24 hours. We work side-by-side with your security team to form a productive partnership that results in faster resolution of your issue. SPEED Falcon Breach Prevention platform enables faster time-to-remediation thanks to immediate visibility of endpoints across the environment within seconds of initial deployment. Our Methodology CrowdStrike’s approach to incident response focuses on rapid, yet comprehensive triage that mitigates unauthorized access by targeted attackers and enables organizations to identify their next steps as attacks occur, not after. We recognize that every organization and every incident is unique. We partner with your team to develop a response and remediation plan that takes into consideration your operational needs, your existing investments, and your current resources to ensure a thorough investigation and develop a highly customized remediation action plan that balances the business and security needs of the company. READ THE SERVICES OVERVIEW