CrowdStrike Services help you stop breaches, investigate incidents, and recover from attacks with speed and surgical precision.

Service Offerings

All Service offerings are available under a CrowdStrike Services Retainer, giving you the advantage of standby access to security consultants and expertise to respond to a breach, enhance your security practices and train your security teams.

Incident Response

The CrowdStrike® Incident Response (IR) team works collaboratively with organizations to handle critical security incidents and forensic investigations, resolve immediate issues and implement a long-term solution to stop recurrences. The CrowdStrike team is laser-focused on getting organizations back to business faster, while at the same time, drastically reducing the financial impact of an incident.

This is accomplished by leveraging the unique CrowdStrike Falcon® cloud-native platform to identify attackers and effectively eject them from your environment. This methodology and approach cover all aspects of an incident, including providing a thorough technical investigation and ensuring containment, recovery and reporting.

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Compromise Assessment

CrowdStrike Compromise Assessment is specifically designed to identify current and past attacker activity in your environment. The Services team brings years of experience in hunting and responding to the most sophisticated intrusions by the most advanced attackers around the world. The team leverages the CrowdStrike Falcon® platform along with unmatched cyber threat intelligence and 24/7 threat hunting.

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Endpoint Recovery

CrowdStrike’s Endpoint Recovery Services uses the Real Time Response features of the Falcon platform to gain access to compromised endpoints to kill malicious processes, delete infected files and run recovery scripts from remote locations all with minimal disruption to your users and zero downtime for your business.

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Network Security Monitoring

CrowdStrike Network Security Monitoring utilizes both the expertise of CrowdStrike Services threat hunters and a network appliance that detects threats present in an environment. It’s easy to provision, install and use, and provides the necessary visibility to prevent new attacks. Additionally, it detects unmanaged devices and services in your environment without the burden of having to manage another agent on your endpoints.

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What Our Customers Say

Feedback from customer engagements on the front lines of incident response and proactive cybersecurity.

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Incident Response

The CrowdStrike team is highly competent and customer focused. Both the Services and technology delivered on the promises made to us during the sales engagement.

Manufacturing: Husco International

Eric Hanson - Global Vice President, Information Technology

Incident Response

The team assembled for our forensic assessment engagement was outstanding. From project management to technical engagement. Everyone was exceptional.

Healthcare: LCMC Health

David Gates - Director, Technology Operations

Endpoint Recovery

There is nothing like Endpoint Recovery Services on the market right now. Endpoint Recovery Services fills the vital need for an efficient and light-weight suite of protection and remediation services with the world-class tools deployed by CrowdStrike.

Law Firm: Lewis Brisbois Bisgaard & Smith LLP

Christopher E. Ballod - Partner

Compromise Assessment

Provide excellent support during and after the assessment.

Manufacturing: Eaton

Jason Koler - Senior Manager, Cyber Security Incident Response

Endpoint Recovery

CrowdStrike's Services team helped us through a very tense recovery situation with professionalism and courtesy.

Public Sector: City of Knoxville

Mark Parker - Chief Technology Officer

Compromise Assessment

It's rare that a vendor does more than they promise - CrowdStrike does!

Manufacturing: Patrick Industries

Jonathan Beatty - Director of IT

Incident Response

The CrowdStrike IR team's customer service is exceptional, attention to detail and time spent on ensuring that the requirement is met, at all times.

Manufacturing: SIG plc

Carl Baron - CISO

Services Retainer

The CrowdStrike IR Retainer delivers a very thorough and well defined onboarding process to ensure maximum value from the services.

Distribution: SiteOne Landscape Supply

David Black - CISO