CrowdStrike Named a Customers’ Choice in 2024 Gartner® Voice of the Customer for Endpoint Protection Platform Report

CrowdStrike is recognized with 99% of respondents willing to recommend our endpoint protection platform.

The endpoint combines both opportunity and risk for most organizations. While an essential hub for modern business operations and the tools employees use, it also is the primary attack surface for today’s adversaries: Nearly 90% of successful cyberattacks start at the endpoint.1

An endpoint protection platform (EPP) is the essential foundation to a strong cybersecurity strategy. The industry standard for delivering AI-powered cybersecurity is the CrowdStrike Falcon® platform, which has become the foundational platform for customers to automate and consolidate cybersecurity across endpoint, identity, cloud, data and more.

CrowdStrike has now been recognized as a Customers’ Choice in the 2024 Gartner Peer Insights™ “Voice of the Customer” for Endpoint Protection Platforms. In the report, CrowdStrike received a 4.8 out of 5 overall rating, based on 524 reviews as of April 2024. We believe this rating reflects strong customer satisfaction and product effectiveness.

CrowdStrike has also been named a Leader for the past four years in the 2024 Gartner® Magic Quadrant™ for Endpoint Protection Platforms, based on our Completeness of Vision and Ability to Execute. We believe this recognition reflects our position as an innovator in endpoint protection.

And we’re not the only ones who think so: The truest assessment of the Falcon platform comes from the companies and individuals who use it every day. Here’s what our customers had to say.

99% Willing to Recommend CrowdStrike

CrowdStrike received a 99% “Willingness to Recommend” score based on 524 overall responses as of April 2024, which we believe highlights the trust and confidence customers have in our solutions. CrowdStrike received a 4.9/5 rating for Product Capabilities, based on 501 responses as of April 2024. CrowdStrike was one of six vendors to be recognized as a Customers’ Choice out of 17 total based on customers’ Overall Experience and User Interest and Adoption.

Customers across the spectrum — big and small, from various industries, and in different regions — know and trust CrowdStrike. In the report, CrowdStrike received a Customers’ Choice badge in the following 10 of 11 segments: Large Enterprise, Midsize Enterprise, Public Sector Government, Education, Finance Industry, Healthcare Industry, Manufacturing Industry, Services Industry, Asia/Pacific, EMEA and North America.

What Our Customers Say

In their reviews, our customers openly recommend the Falcon platform based on several factors including its power and comprehensive threat detection, prevention and response, and CrowdStrike’s ongoing innovation in endpoint protection.

Here is a sampling of customer reviews:

Best Complete Solution For Endpoint Security.

“We have been using Falcon CrowdStrike for the past eight months. It is a phenomenal and very powerful endpoint protection platform that offers various comprehensive threat detection, prevention and response capabilities. Our overall experience with the CrowdStrike Falcon solution has been outstanding in terms of both quality of the product and service.” — IT Leader in Software

Efficient AI-Driven Endpoint Security With CrowdStrike Falcon

“CrowdStrike Falcon is by far the most advanced endpoint security solution I have ever worked with. What really surprises me is how their product can predict and block malicious behaviors before anything turns into a thread. Their Artificial Intelligence plus their managed services have been brilliant in my company.” — IT Leader in Manufacturing

Experience the Active Protection of CrowdStrike’s Falcon Service

“Working with CrowdStrike has been a great experience. The product shows its value on a daily basis by actively protecting our computing assets around the globe. The Falcon service coupled with active protections have prevented many potential outbreaks from unwanted users or drive-by activity.” — IT Security and Risk Manager in Manufacturing

Pushing The Boundaries: A Half-Decade Experience With CrowdStrike

“We have been with CrowdStrike for almost five years. They continue to push the boundaries on what endpoint protection means and what it can do. They stay current, work through feedback from our team, and continually work to improve. They have added new features, some through acquisitions. All acquisitions are very well integrated into the product for a seamless feel.” — IT Security and Risk Manager in IT Services

The Power of the Falcon Platform

The endpoint may be a key source of cyber risk — but the threats don’t stop there. Today’s adversaries are going beyond the endpoint to target cloud workloads, identities, data and more. Organizations must ensure every aspect of their attack surface is protected.

The Falcon platform has become the standard for delivering AI-powered cybersecurity and the foundational cybersecurity platform for our customers. CrowdStrike’s AI advantage means better, faster and more cost-effective cybersecurity for the thousands of businesses that rely on it.

I want to thank the 29,000 customers who trust CrowdStrike to secure their organizations. We will continue to innovate and deliver the most effective cybersecurity platform on the market.

Additional Resources

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  1. Verizon 2023 Mobile Security Index