CrowdStrike Named a Customers’ Choice in 2026 Gartner® Peer Insights™ Voice of the Customer for User Authentication

CrowdStrike has been named a Customers’ Choice in the 2026 Gartner Peer Insights™ “Voice of the Customer for User Authentication” report. For the second consecutive year, CrowdStrike has the highest volume of verified reviews and more 5-star ratings (129) than any other vendor in the report based on 179 overall responses in the 2026 report. This recognition includes a 96% Willingness to Recommend rating, which we believe reflects our commitment to delivering elite, AI-powered identity security.

Identity is the front line of modern attacks. Adversaries steal and purchase legitimate credentials to log in and move laterally across hybrid environments. As AI agents and non-human identities proliferate across enterprise environments, it is imperative for organizations to unify protection across every identity. CrowdStrike Falcon® Next-Gen Identity Security, a core pillar of the AI-native CrowdStrike Falcon® platform, is designed to deliver continuous, real-time identity protection for the AI era. 

We believe this Gartner recognition validates our mission to provide a unified identity fabric that secures every identity — human, non-human, and AI agents — across the modern attack chain.

Hear from Our Customers

CrowdStrike’s momentum is driven by the success of our users. In this report, customers rated CrowdStrike 4.7/5 for both Product Capabilities — tied among all vendors recognized as a Customers’ Choice based on 99 reviews — and Deployment Experience based on 94 reviews, as well as 4.5/5 for Support and Sales Experience based on 94 and 65 reviews, respectively.

Below is a snapshot of the peer insights that led to this distinction:

Clear Visibility Into Identity Threats and Reliable Real-Time Detection

“Our overall experience with CrowdStrike Falcon Next-Gen Identity Security has been very smooth and effective. The solution is easy to use and provides clear visibility into identity-based threats in real time. Compared to our previous setup, monitoring and detections are much more reliable and the overall user experience is significantly better.” 

– IT Security & Risk Manager, IT Services Industry

CrowdStrike Identity: Simplifying Access to Crucial Company Information

“In deep detail over the whole company in one tool. With CrowdStrike’s Identity solution, it’s nice to see all the info together ... regarding the setup and performance, it is incredibly easy to set up with one agent for all. Performance is also surprisingly fast without any delay despite covering hundreds of DCs and thousands of accounts.” 

– Global IAM Manager, Energy and Utilities Industry

CrowdStrike Falcon Identity Protection — A Great Tool to Gain Visibility

“After a year of CrowdStrike’s identity solution, I’m very impressed with the level of visibility and control it provides over identity-based threats. It has helped us detect and respond to suspicious account activity in real time, and its integration with our existing security stack has been seamless. The insights into lateral movement and credential misuse are especially valuable. Overall, it's a powerful solution that has strengthened our identity security posture significantly.”

– IT Security & Risk Manager, Retail Industry

A Unified Defense for the AI Era

As organizations face an expanding identity attack surface, legacy IAM and PAM tools — built to manage access rather than stop threats — are no longer enough. CrowdStrike delivers a proactive defense through three key pillars:

• Unified visibility: CrowdStrike closes gaps by creating a continuous control plane across on-premises, cloud, and SaaS environments. This unified fabric allows security teams to see and protect every identity type.
• Real-time enforcement: Identity security now requires a shift from static login checks to continuous evaluation. The Falcon platform combines AI-powered detection with dynamic authorization to revoke privileges mid-session if threat conditions change.
• Operational efficiency: By delivering identity threat detection and response (ITDR), privileged access, and multifactor authentication (MFA) through a single lightweight sensor and console, we help eliminate tool sprawl. 

Continuous Innovation: Our Intent to Acquire SGNL

CrowdStrike is further strengthening our authentication leadership with our recently announced intent to acquire SGNL. This move is a direct response to the evolving needs of our customers. With this acquisition, we will eliminate standing privileges and add continuous, dynamic authorization to the Falcon platform. By integrating SGNL’s capabilities, we are elevating Falcon Next-Gen Identity Security to protect every identity across the entire lifecycle — from preventing malicious access and privilege abuse to responding in real time to threats before impact.

We remain committed to innovating at the speed of the adversary. With the addition of SGNL and the power of the Falcon platform, CrowdStrike is uniquely positioned to secure the identity fabric of the modern enterprise.

Additional Resources

• Read the full 2026 Gartner Peer Insights™ Voice of the Customer for User Authentication report.
• Explore the CrowdStrike Falcon Next-Gen Identity Security product page.
• Download the Complete Guide to Next-Gen Identity Security.

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