Falcon Complete Hub Turns MDR Visibility into Action

CrowdStrike is introducing Falcon Complete Hub, a new feature within the industry-leading CrowdStrike Falcon Complete Next-Gen MDR, to provide security teams and leaders with unified insight into their managed detection and response (MDR) operations. 

Modern adversaries are moving faster than ever: eCrime threat actors achieved an average breakout time of just 48 minutes in 2024, according to the CrowdStrike 2025 Global Threat Report. Groups like SCATTERED SPIDER exploit blind spots and deploy increasingly sophisticated, stealthy attack techniques that evade traditional security tools. These tactics leave organizations scrambling to understand their security posture, track priorities, and effectively respond to threats.

Without context to understand these threats or guidance on how to approach them, even the most capable teams struggle to keep pace with adversaries that operate in minutes. Traditional MDR dashboards often function as black boxes, surfacing alerts without guidance or context. In high-pressure environments, this lack of transparency slows decision-making and makes it difficult to prove the value of MDR outcomes to executives.

In an environment where minutes matter and attackers use advanced evasion tactics, security leaders need immediate access to actionable insights backed by real human expertise. Falcon Complete Next-Gen MDR has always delivered expert-led response, executive dashboards, and direct analyst communication. Now, Falcon Complete Hub takes those proven capabilities even further by unifying them into a single interface — giving customers actionable visibility and prioritized actions that accelerate response.

Falcon Complete Hub: A Unified View into MDR Operations 

Falcon Complete Hub provides a single view within the CrowdStrike Falcon® platform that unifies all critical Falcon Complete Next-Gen MDR activities, insights, and expert guidance. Unlike traditional security dashboards that simply display information, Falcon Complete Hub delivers actionable insights powered by the same Falcon Complete Next-Gen MDR team that achieves a 37-minute mean time to respond (MTTR).¹

The Hub doesn't just display what's happening — it tells teams what to do about it with expert guidance that turns information into action.

Falcon Complete Hub provides three key benefits:

1. Enhanced visibility and control: Gain comprehensive visibility across the managed security environment with a single, unified view of all MDR activities and priorities.
2. Streamlined response and efficiency: Get immediate access to critical escalations and announcements, ensuring your team stays informed and can take swift action.
3. Strategic value and team empowerment: Learn critical insights for strategic decision-making, while empowering teams with the resources and expertise they need.

Falcon Complete Hub leverages Falcon Complete Next-Gen MDR security principles to automatically identify and surface the most critical security priorities. Each prioritized action delivers step-by-step guidance and direct links to resolution tools and educational resources. In addition to action items, Falcon Complete Hub centralizes information including:

• Critical escalations and announcements from the Falcon Complete Next-Gen MDR team 
• Subscription status of enabled Falcon Complete Next-Gen MDR modules and services
• Quick links to key features, including the Executive Overview dashboard, Message Center, and Contact Management
• Knowledge resources, including videos and documentation

Falcon Complete Hub Transforms Security Operations

Falcon Complete Hub doesn’t replace how Falcon Complete Next-Gen MDR works — it enhances it. Customers still get the same elite team and trusted results, now with a unified view that makes expert insights and actions easier to access. Falcon Complete Hub transforms security operations by providing the comprehensive visibility teams need to respond faster, make better decisions, and demonstrate clear value. 

Falcon Complete Next-Gen MDR is recognized as a Leader in the 2025 Forrester Wave for MDR and the #1 Innovation & Growth Leader in the 2025 Frost Radar for Global MDR. With a rapid four-minute mean time to detect (MTTD)² and 13+ million detections resolved annually,³ Falcon Complete sets the standard for outcomes-driven MDR. Falcon Complete Hub builds on this proven leadership by giving customers greater transparency and control while continuing to deliver the trusted results they rely on.

Learn more about how unified MDR visibility can transform your security operations and empower your team to respond faster to emerging threats.

Additional Resources

• Explore our MDR Buyer’s Guide to confidently choose the right MDR solution for your organization. 
• Join the PUNK SPIDER Demo Showcase to see how Falcon Complete Next-Gen MDR stops ransomware before damage is done.

1. Falcon Complete Next-Gen MDR team operational metric

2. MITRE Engenuity ATT&CK® Evaluations for Managed Services, Round 2

3. CrowdStrike Business Value Assessments (BVAs) conducted in partnership with individual Falcon Complete customers.