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How to Install the Falcon Agent

February 9, 2018

CrowdStrike Tech Center


In this document and video, you’ll see how the CrowdStrike Falcon agent is installed on an individual system and then validated in the Falcon management interface.  If you’d like to get access to the CrowdStrike Falcon Platform, get started today with the Free Trial.

Additional installation guides for Mac and Linux are also available:

Linux: How to install the Falcon Sensor on Linux

Mac: How to install the Falcon Sensor on Mac



List of supported OS:

Supported browser: Chrome

Installation Steps

Step 1: Activate the account

After purchasing CrowdStrike Falcon or starting a product trial, look for the following email to begin the activation process.

Gettings started letter from Crowdstrike

The activation process includes:

  1. Setting up a password
  2. Establishing a method for 2-factor authentication

Active accounts go to URL using Google Chrome to access the UI.


First time sign-in

Falcon 2-Factor Authentication

The next page is where you’ll enter your desired method for 2-factor authentication. We recommend Google’s Authenticator app. However, Duo Mobile, WinAuth, and JAuth will also work.  

NOTE: Single sign-on or SAML options also exist for the Falcon Interface but go beyond the scope of this article.  Reach out to support for configuration options in your environment.

Google Authenticator is available in the app store for both iOS and Android

Google Authenticator Android           Google Authenticator Apple

The password screen appears first, followed by the screen where you select a method of 2-factor authentication.

Step 2: Download and install the agent

Upon verification, the Falcon UI will open to the Activity App.  To download the agent, navigate to Host App.  Then select “Sensor Downloads.

Sensor download page

The downloads page consists of the latest available sensor versions.  Select the correct sensor version for your OS by clicking on the download link to the right. At the top of the downloads page is a Customer ID, you will need to copy this value as it is used later in the install process.

Host sensor download page


Next, obtain admin privileges. Run the installer for your platform. When prompted, accept the end user license agreement and click “INSTALL.”

Install screen

Linux: How to install the Falcon Sensor on Linux

Mac: How to install the Falcon Sensor on Mac

Step 3: Confirm that the sensor is running

Unlike legacy endpoint security products, Falcon does not have a user interface on the endpoint. There are no icons in the Windows System Tray or on any status or menu bars.

From the windows command prompt, run the following command to ensure that “STATE” is “RUNNING”: $ sc query csagent

Step 4: Verify sensor visibility in the cloud

Finally, verify that newly installed agent in the Falcon UI. To view a complete list of newly installed sensors in the past 24 hours, go to

Navigate to: Events App > Sensors > Newly Installed Sensors

The hostname of your newly installed agent will appear on this list within five minutes of installation. If you don’t see your host listed, read through the Sensor Deployment Guide for your platform to troubleshoot connectivity issues.


The resulting actions mean Falcon is active, an agent is deployed and verified, and the system can be seen in the Falcon UI.

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