What is an Access Log?

Arfan Sharif - December 21, 2022

An access log is a log file that records all events related to client applications and user access to a resource on a computer. Examples can be web server access logs, FTP command logs, or database query logs.

Managing access logs is an important task for system administrators. Software developers, operations engineers, and security analysts use access logs to monitor how their application is performing, who is accessing it, and what’s happening behind the scenes. Access logs can help IT teams discover problems, detect threats, and identify capacity issues.

Typically, access logs contain some common information. Example information includes:

  • The date and time of client access
  • The client IP address or hostname
  • Username
  • The status or criticality of the event
  • Success or failure of the operation
  • Any relevant messages

In this article, we’ll consider why access logs are important, different types of access logs and their locations, their contents, and the various configuration parameters involved.

Access Log Types

We can broadly classify access logs into three main categories:

  1. Activity logs
  2. Server access logs
  3. Error logs

Activity logs

An activity log records all the actions performed by a user during a session. Such activities include executing commands, visiting URLs, and accessing files. Some examples of activity logs include:

Server access logs

Server access logs contain information about user connections and their resource requests. Unlike activity logs, these logs don’t contain detailed information about what the user actually did. Examples of server access logs include:

Error logs

Error logs contain diagnostic information about errors encountered during client sessions. These logs are useful for troubleshooting application and system errors. Some examples include:

To keep things simple, we’ll focus on web server access logs in this article. Typically, web server access logs contain all three types of information (user access, user activity, and request errors).

Why Do You Need to Capture Access Logs?

Capturing and analyzing web server access logs is beneficial for system administrators.
First, it shows the web application’s availability and health for faster error troubleshooting. For example, if the access log shows a high number of HTTP error 404, it means users are trying to access one or more non-existent pages, or the site is using the wrong URLs.
An access log also helps troubleshoot critical errors. For example, a high number of 5xx errors indicates the web server is encountering internal errors—part of the site is probably crashing. Looking further into the web server error log can reveal more information.
Digital marketing is another area of value for web server access logs. Using the access log entries, digital marketers can identify areas on the site where users visit, request data, complete forms, download files, or click links. All these can power fine-tuned user profiling and search engine optimization.

SecOps engineers use web server access logs to find unusual behaviors or anomalies. An unexpected surge of HTTP GET requests from a specific range of IP addresses is one example. This may signal a possible DDoS attack from a set of compromised computers. If a web server is only supposed to accept HTTP/HTTPS traffic from a web application firewall, then direct HTTP requests from other IP addresses can indicate possible unauthorized access.

What Does an Access Log Contain?

Typically, a web server access log will contain the following types of information:

Date and timeThe date and time the site/page was accessed, which can be in UTC or in the web server’s local time.
Source IPThe client machine’s IP address.
Destination IPIP address of the web server.
Destination FQDNThe web server’s fully qualified domain name.
Destination portThe requested port on the web server. This is typically 80 (default for HTTP) or 443 (default for HTTPS) but can be anything depending on which port the website is running.
ProtocolThe client access network protocol. A typical example is HTTP 1.1.
UsernameUser accessing the website (if anonymous, this is denoted by a hyphen).
ResourceThe page or element requested.
HTTP methodThis HTTP request method (such as, GET, POST, and so on).
HTTP status codeStatus code returned by the web server (such as, 200 OK, 404 Page Not Found, and so on).
URI QueryThe application query sent to the website as part of the HTTP request.
HTTP referrerThe IP address or URL that directed the client to this website.
HTTP user agentThe type and version of the client browser.
Bytes receivedThe number of bytes received by the web server from the client.
Bytes sentThe number of bytes sent by the web server to the client.

To see what these fields look like, let’s consider the following snippet from an Apache web server access log: - - [21/May/2022:11:22:41 +0000] "GET /aboutus.html HTTP/1.1" 200 6430 "" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.4 Safari/605.1.15"

Here, the access log shows a client request coming from the IP address on May 21st, 2022 at 11:22 a.m. local server time. The client accessed the aboutus.html page under the website’s root directory. The HTTP status code was 200 (such as, the client request was successful), and the referring website address is The user’s browser was Apple’s Safari, and the web server sent 6430 bytes to the client when it served the page.

By aggregating such information from the access log, you can find the:

  • Number of unique visitors per page or unique pages per visitor
  • Geolocations of site visitors
  • Most commonly accessed parts of a site
  • Most commonly used client queries
  • Total number of different HTTP status codes

How to Find Access Logs

A web server’s access log location depends on the operating system and the web server itself.

For example, the default location of the Apache web server’s access log in RHEL-based systems is /var/log/httpd. In Debian-based systems like Ubuntu, the location is /var/log/apache2.

For Nginx, by default, the access log is in the /var/log/nginx directory in both RHEL and Debian-based systems.

The default access log location for Internet Information Service (IIS) running on a Windows server is %SystemDrive%\inetpub\logs\LogFiles\W3SVC. The %SystemDrive%is typically C:\, and the site_id is the IIS-hosted website’s ID.

There are different ways administrators can read a web server’s access logs. A site administrator can SSH into the actual web server’s console for Linux-based systems and use commands like cat, tail, and grep to read the file. Sometimes, webmasters may have to use the hosting provider’s control panel (such as, cpanel) to open and read the access log.

How to Configure Access Logs

Like most other settings, you can set the properties of a web server access log in its configuration file. Locating a web server’s main configuration file depends on the web server itself and the OS. Here is a list:

WebserverOSMain Configuration File

IISWindows Server%WinDir%\System32\Inetsrv\Config\ApplicationHost.config

Some of the common access log settings in any web server are:

  • Log location
  • Log format
  • Log level
  • Log rotation

The access log location can be different for each website hosted on the web server. For example, in Apache, the following command sets the server-wide access log location:

CustomLog "/var/log/httpd2/access_log" common

But this can be overridden for a VirtualHost:

<VirtualHost *:80>
    ServerName www.mysite.com
    ServerAlias test.com
    DocumentRoot /var/www/html/test.com
    ErrorLog /var/log/httpd/mysite.com/error_log
    CustomLog /var/log/httpd/mysite.com/access_log combined

The access log format configuration specifies the fields to include in log entries. The access log format can be common or combined. The snippet below shows a sample configuration:

LogFormat "%h %l %u %t \"%r\" %>s %b" common


  • %h is the remote hostname
  • %l is the remote logname from identd (if supplied)
  • %u is the client’s user ID (if available)
  • %t  is the timestamp the request was received
  • %r is the first line of the HTTP request
  • %>s is the HTTP status code returned by the webserver
  • %b is the size of the resource returned in bytes

You can refer to the Apache documentation to see how to use the custom log module to configure your own access log format.

Other Apache access log configuration settings can include log level and log rotation. Log level allows you to include only specific events that meet a certain criticality level and above. These criticality levels can be debug, info, notice, warn, error, crit, alert, emerg, and anything between trace1to trace8. The lower the log level, the more verbose log entries will be. In the snippet below, we are configuring the access log to record only warn level messages and above:

LogLevel warn

This can be overridden for Apache VirtualHosts.

You can set Apache log rotation using the Linux logrotate utility or Apache’s rotatelog program.

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Arfan Sharif is a product marketing lead for the Observability portfolio at CrowdStrike. He has over 15 years experience driving Log Management, ITOps, Observability, Security and CX solutions for companies such as Splunk, Genesys and Quest Software. Arfan graduated in Computer Science at Bucks and Chilterns University and has a career spanning across Product Marketing and Sales Engineering.