Vulnerability Management

Bei Wang - April 17, 2023

What is Vulnerability Management?

Vulnerability management is the ongoing, regular process of identifying, assessing, reporting on, managing and remediating cyber vulnerabilities across endpoints, workloads, and systems. Typically, a security team will leverage a vulnerability management tool to detect vulnerabilities and utilize different processes to patch or remediate them.

A strong vulnerability management program uses threat intelligence and knowledge of IT and business operations to prioritize risks and address vulnerabilities as quickly as possible.

What Are the Differences Between a Vulnerability, a Risk, and a Threat?

A vulnerability, as defined by the International Organization for Standardization (ISO 27002), is “a weakness of an asset or group of assets that can be exploited by one or more threats.”

A threat is something that can exploit a vulnerability.

A risk is what happens when a threat exploits a vulnerability. It’s the damage that could be caused by the open vulnerability being exploited by a threat.

How are Vulnerabilities Ranked and Categorized?

The Common Vulnerability Scoring System (CVSS) is a free and open industry standard that CrowdStrike and many other cybersecurity organizations use to assess and communicate the severity and characteristics of software vulnerabilities. The CVSS Base Score ranges from 0.0 to 10.0, and The National Vulnerability Database (NVD) adds a severity rating for CVSS scores. The CVSS v3.0 scores and associated ratings are as follows:

CVSS Score
Severity Rating

NVD also provides a regularly updated library of common vulnerabilities and exposures (CVEs), providing the rankings and other associated information (such as vendor, product name, version, etc.). The list of CVEs originate from the MITRE Corporation. MITRE is a not-for-profit organization that began documenting CVEs in 1999. It provides basic information about each vulnerability and is automatically synced with NVD.

What is the difference between Vulnerability Management and a Vulnerability Assessment

Vulnerability management is different from vulnerability assessment. Vulnerability management is an ongoing process, while a vulnerability assessment is a one-time evaluation of a host or network. Vulnerability assessment is part of the vulnerability management process, but not vice versa.

The Vulnerability Management Process

There are several stages in the vulnerability management process that vulnerability management programs should adhere to. While there are different ways to define each stage in the cycle, the process is still generally the same, even if the terminology varies.

Pre-work for a Vulnerability Management Program

Gartner’s Vulnerability Management Guidance Framework lays out five “pre-work” steps before the process begins:

  • Step 1. Determine Scope of the Program
  • Step 2. Define Roles and Responsibilities
  • Step 3. Select Vulnerability Assessment tools
  • Step 4. Create and Refine Policy and SLAs
  • Step 5. Identify Asset Context Sources

This pre-work stage assesses and measures current resources, processes and tools in order to identify gaps.

During the pre-work phase, a security professional should ask questions that can help determine the scope of your program, including:

  • Which assets will we measure for vulnerabilities?
  • Which assets or hosts are most critical in protecting?
  • Who will be managing this program? What roles and responsibilities do they have?
  • When a vulnerability is detected, how long will we have to remediate? What policies or service level agreements (SLAs) do we need to define? How often should we assess our assets for vulnerabilities or weak points?
  • What tools or software do we need to effectively manage or scan our hosts?
  • What list of assets within our asset types do we plan to cover? Or more simply, what is the context of the assets that we wish to manage?

With this information, you can begin the implementing the vulnerability management process.

What are the 5 Steps of the Vulnerability Management Cycle

There are five main stages in the vulnerability management cycle include:

  • Step 1. Assess
  • Step 2. Prioritize
  • Step 3. Act
  • Step 4. Reassess
  • Step 5. Improve

The Vulnerability Management Cycle

Learn More

Follow along as we break down each step of the vulnerability management process and what it means for your organization’s program.Vulnerability Management Lifecycle Deep Dive

Vulnerability Management Solutions: What to Look For

Managing exposure to known vulnerabilities is the primary responsibility of a vulnerability manager. Although vulnerability management involves more than simply running a scanning tool, a high-quality vulnerability tool or toolset can dramatically improve the implementation and ongoing success of a vulnerability management program.
The market is filled with options and solutions, each claiming leading qualities. When evaluating a vulnerability management solution, keep these things in mind:

Timeliness is important. If a vulnerability management tool fails to detect vulnerabilities in a timely manner, then the tool isn’t very useful and doesn’t contribute to overall protection. This is where network-based scanners often fail. It can take a long time to complete a scan and consume a large portion of your organization’s valuable bandwidth only to produce immediately outdated information. It’s better to choose a solution that relies on a lightweight agent rather than on a network.

Performance impact on an endpoint is key. Increasingly, vulnerability scanning vendors claim to offer agent-based solutions. Unfortunately, most of these agents are so bulky that they dramatically impact an endpoint’s performance. Therefore, when searching for an agent-based tool, look for one with a lightweight agent — one that consumes very little space on an endpoint to minimize any effect on productivity.

Real-time, comprehensive visibility is critical. You should be able to see what’s vulnerable in an instant. Legacy vulnerability tools can hinder visibility — network scans take a long time and provide outdated results, bloated agents slow business productivity, and bulky reports do little to help address vulnerabilities in a timely manner. Scan-less technology such as Falcon Spotlight allows your team to see and interact with data in real time. A single interactive dashboard with search and filter features allow you to act immediately to close potentially dangerous gaps in your organization’s security. Because it is a scan-less solution, it is always running, constantly looking for weaknesses and identifying vulnerabilities.

Less is more. Organizations no longer need a complicated set of security tools and solutions that require personnel with specialized skills. Instead, many now rely on an integrated platform that includes vulnerability management tools along with other security tools for cyber hygiene, endpoint detection and response, device control and more — ultimately protecting your organization from attack due to unprotected systems.

Falcon Spotlight Data Sheet

Download the Falcon Spotlight Data Sheet to learn CrowdStrike’s approach to vulnerability management.

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Bei Wang is a Senior Product Marketing Manager at CrowdStrike focusing on Vulnerability and Exposure Management. Bei has extensive experience in cybersecurity and Enterprise IT, having held product marketing positions at technology startups as well as large tech vendors including Rapid7, Akamai, and Red Hat. She’s passionate about a holistic approach to cybersecurity and demystifying vulnerability management. Bei holds an MBA and an MS in Electrical Engineering from MIT.