CrowdStrike Named a Customers’ Choice in 2026 Gartner® Voice of the Customer for Endpoint Protection Platforms

CrowdStrike has the most 5-star ratings and is the only platform vendor to be named a Customers’ Choice in every iteration of the Voice of the Customer for Endpoint Protection Platforms report since its inception.

In today's threat landscape, an effective endpoint protection platform (EPP) is the cornerstone of an organization’s security posture. Built on this foundation, the CrowdStrike Falcon® platform has established itself as a pioneer of AI-native security, enabling organizations across every sector and size to unify and automate their defenses across endpoint, identity, cloud, and data.

CrowdStrike has been recognized as a Customers’ Choice in the 2026 Gartner Peer Insights™ Voice of the Customer for Endpoint Protection Platforms report. We have the most 5-star ratings (592) of any vendor in the report and a 97% Willingness to Recommend score, based on 800 overall responses as of November 2025. CrowdStrike is the only vendor named a Customers’ Choice in every iteration of the Voice of the Customer for Endpoint Protection Platforms report since its inception — this is our sixth recognition.1

We believe this recognition reflects CrowdStrike’s unwavering commitment to customer success, continuous innovation, and delivering effective, AI-powered protection for organizations of all sizes.

97% Willing to Recommend CrowdStrike

We believe our 97% Willingness to Recommend score highlights the trust and confidence customers have in our technology. CrowdStrike received a 4.7 out of 5 rating for Product Capabilities based on 790 reviews and a 4.7 out of 5 rating for Deployment Experience based on 779 reviews.

Organizations spanning all sizes, industries, and geographies know and trust CrowdStrike. In the report, CrowdStrike was recognized with a significant presence across services, manufacturing, finance, and healthcare industries.

The truest assessment of the Falcon platform comes from the organizations and individuals who use it every day. Here’s what they had to say.

What Our Customers Say

Seamless Deployment and Strong Detection Capabilities Highlight CrowdStrike Experience

“My overall experience has been excellent. As a previous customer for several years, I have brought CrowdStrike into several organizations. The main need has been to detect novel malicious and anomalous endpoint behavior. After evaluating several vendors, CrowdStrike was the clear winner … As a CISO, I have peace of mind knowing I can verify its monitoring and blocking.”

– CISO, IT Services Industry

 

"CrowdStrike Offers Strong Threat Protection with Simple Deployment and Low CPU Usage"
"I decided that we needed the best protection in the market and it made sense to select CrowdStrike. Very easy to deploy and also low CPU demand. High protection levels from new threats.”

– Director, IT Security and Risk Management, Retail Industry

 

Platform Enables Robust Threat Detection and Response

“An easy to use platform with powerful tools that can help mitigate threats and respond quickly.”
– Cybersecurity Analyst, Transportation Industry

 

Leader in EDR

“CrowdStrike Falcon has proven to be a highly reliable and efficient EDR solution … Excellent detection and response capabilities.”

– Engineer, Manufacturing Industry

 

Best in Class Detection, with Low Footprint on the Hosts

“The tool is the best on the market and does exactly what is expected … easy to deploy and maintain.”

– System Security Manager, Services (non-Government) Industry

Why Customers Choose CrowdStrike

To us, customer recognition via Gartner Peer Insights validates what we see every day: The Falcon platform's unified architecture enables better security outcomes. As the pioneer of AI-native endpoint security, CrowdStrike has consistently pushed the boundaries of what's possible. Our Falcon platform not only protects endpoints but unifies defense across the modern attack surface, which spans endpoint, cloud, identity, and data.

We feel our leadership extends beyond customer recognition. CrowdStrike was also named a Leader for the sixth consecutive time in the 2025 Gartner® Magic Quadrant™ for Endpoint Protection Platforms, positioned furthest to the right for Completeness of Vision and highest for Ability to Execute among all vendors evaluated.2

Additionally, CrowdStrike secured critical technical validation in the recent 2025 MITRE ATT&CK® Enterprise Evaluations, where we achieved 100% detection and 100% protection in MITRE's most demanding cross-domain platform evaluation yet.3 And in The Total Economic Impact™ of CrowdStrike Endpoint Security, a commissioned study conducted by Forrester Consulting on behalf of CrowdStrike, the composite organization modeled realized a 273% return on investment (ROI) and achieved payback in under six months.4

We believe this trifecta of recognition from industry analysts, independent testing firms, and the customers who rely on our technology daily validates our continued innovation in endpoint protection.

Innovation drives our platform forward. Our latest innovations, listed below, demonstrate our commitment to solving the most pressing security challenges:

  • Remote ransomware prevention stops malicious remote encryption from unmanaged devices before it spreads across the network via Windows Secure Message Block (SMB).

  • Anomalous Process Execution (APEX), a new dedicated AI detection model, uncovers sophisticated living-off-the-land attacks through behavioral process relationships, improving precision while reducing false positives.

  • Automated leads transform threat investigation by automatically grouping related events into actionable leads, reducing manual triage and providing a clear starting point for analysts of all skill levels.

  • The Malware Analysis Agent automates the malware investigation workflow by orchestrating static and dynamic analysis to turn suspicious files into actionable intelligence in minutes instead of hours.

  • Charlotte Agentic SOAR automates complex security responses with AI that understands context and adapts workflows, freeing analysts from manual scripting and maintenance.

These innovations have proved critical in shifting the advantage to defenders amid rapid threat environment evolution.

CrowdStrike's mission is to empower customers to defend against evolving threats by providing the technology, threat intelligence, and expertise they need to stay secure in an increasingly challenging threat landscape. We are proud to be recognized by the customers who place their trust in us, and we remain committed to earning that trust every day.

Additional Resources

 

1. Gartner, Voice of the Customer for Endpoint Protection Platforms, Peer Editors, January 23, 2026

2. GARTNER is a registered trademark and service mark, and MAGIC QUADRANT and PEER INSIGHTS are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from CrowdStrike.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

3. All MITRE detection results reported on this page reflect results from the configuration run of the Enterprise 2025 Evaluation.

4. “The Total Economic Impact™ of CrowdStrike Endpoint Security,” a commissioned study conducted by Forrester Consulting on behalf of CrowdStrike, Jan 2026.