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CrowdStrike Falcon® Operational Support

CrowdStrike Falcon® Operational Support

Expert advice on the optimization and operation of the CrowdStrike Falcon® platform.

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The challenge


Misconfiguration of security platform settings and policies diminishes the value of your security solution.

Improper installation

Improper installation

Improperly installed security solutions can cause alert fatigue or silent failure of the security solution.

Misconfigured settings

Misconfigured settings

Misconfigured security settings and security policies that are misaligned to the business can increase the risk of a cyberattack impacting business operations.

Sub optimized solution

Sub optimized solution

An improperly installed security solution with misconfigured security settings will diminish the value and suboptimize the operation of your security solution.

The benefits of Falcon Operation Support
 

CrowdStrike’s best practices for enterprise deployment allows you to implement the Falcon platform to respond and resolve incidents faster and more efficiently.

Align your organization’s deployment and configuration of the Falcon platform with your business requirements for faster, broader and more effective coverage of endpoints in the environment.

CrowdStrike tunes your deployment to ensure lower false-positive rates and improved prevention capabilities for your endpoints, ensuring you can improve your security posture and stop breaches.
Illustration of two people in a virtual meeting, representing expert guidance and collaboration for optimizing and operating the CrowdStrike Falcon® platform.
Illustration of a person assembling digital blocks, symbolizing the optimization, configuration, and alignment of the CrowdStrike Falcon® platform.

What CrowdStrike delivers


The CrowdStrike® Services team or one of its Certified Partners performs the service, undertaking the following activities:

Assess customer infrastructure, review Falcon deployment and configuration guides, establish the deployment schedule and checklist, test network connectivity, and review customer endpoint assets.

Provide advice on the deployment of Falcon into your environment, monitor alerts, perform tuning and whitelisting, and advise on endpoint grouping configurations.

Review prevention policies and enable prevention modules within the Falcon platform.

Provide initial user training and knowledge transfer on the Falcon User Interface (up to 2 hours) and assist in the initial monitoring of the Falcon UI.

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Why CrowdStrike?

Platform experience

Platform experience

The CrowdStrike Services team has unrivaled experience and skills in implementing and optimizing the Falcon platform based on numerous deployments

Optimum configuration

Optimum configuration

This service implements best practices and generally accepted industry techniques that will optimize the operation of the Falcon platform.

CrowdStrike expertise

CrowdStrike expertise

Leverage the expertise and knowledge of CrowdStrike to ensure you quickly benefit from the capabilities of the Falcon platform that will help you the most.

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