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Customer Story

Enlyte Contains Threats in Under 30 Minutes with CrowdStrike

Enlyte plays a vital role in the insurance and healthcare ecosystem. Its software connects insurers, healthcare providers, and government agencies to manage claims, benefits, and recovery services across the auto casualty and workers’ compensation industries. 

With millions of transactions moving through its systems each day, the company’s security posture must be both resilient and fast. But as Enlyte expanded through mergers and acquisitions, its digital footprint sprawled across multiple identity systems, security architectures, and cloud environments — leaving a patchwork of controls and visibility gaps.

“Enlyte operates at the intersection of healthcare and insurance, two of the most targeted industries in the world,” said Paul Williams, Vice President of IT and Security. “Our challenge wasn’t just defending endpoints. It was harmonizing identity, ensuring visibility across every environment, and responding to threats faster than ever before.”

To modernize its defenses, Enlyte adopted the CrowdStrike Falcon® platform — unifying endpoint, identity, cloud, and exposure management under a single sensor and console.

Closing Gaps in Identity Protection

Before Williams arrived, Enlyte’s post-merger environment included three distinct identity architectures, each with its own policies and blind spots. Attackers could exploit those seams, and Williams knew they would try.

“Identity is our biggest attack surface,” he said. “We used to live behind a perimeter. Now, with remote work and cloud, the attack surface is wherever our people and applications are.”

CrowdStrike Falcon® Next-Gen Identity Security gave Enlyte a unified lens across its hybrid infrastructure. The solution immediately illuminated dormant accounts, excessive privileges, and lateral movement paths invisible to legacy tools.

“Understanding what was happening from an identity perspective was the first step to harmonizing our security posture,” Williams said. “Falcon Next-Gen Identity Security helped us right-size privileges and uncover escalation paths we didn’t know existed.”

Once the team had visibility, they turned to action. Enlyte deployed MFA for privileged users directly through the Falcon console, closing a major gap that had persisted for years.

“It’s not just awareness, it’s active control,” Williams explained. “CrowdStrike helps us see where privilege risk exists and gives us the tools to act.”

Today, identity telemetry enriches every part of Enlyte’s security operation. When an analyst spots an unusual login, they can trace it through endpoint, identity, and exposure data in seconds — all from the same console. What once required multiple tools and manual correlation now takes moments.

24/7 Defense and Sub-30-Minute Response

As Enlyte matured its security program, it needed continuous coverage and access to world-class cybersecurity expertise. CrowdStrike Falcon® Complete Next-Gen MDR delivered both — providing 24/7 managed detection and response with the speed and global context to outpace modern adversaries.

“I couldn’t have grown my team to match the awareness and exposure Falcon Complete has,” Williams said. “Every incident we’ve had has been contained within 30 minutes.”

Enlyte’s internal SOC and Falcon Complete team operate in tight coordination. CrowdStrike analysts triage and contain endpoint and identity threats, then escalate with detailed recommendations when deeper collaboration is needed.

“The Falcon Complete team reaches out with actionable intelligence,” Williams said. “They bring global threat expertise that complements our local knowledge. And when they combine that with identity data from Falcon, we’re able to stop adversaries almost instantly.”

The results are clear: fewer escalations, faster containment, and a leaner, more capable security team. “The business value far exceeds what it would cost to build that capability ourselves,” Williams added. “Their team sees hundreds of times more attacks than any single company ever could … and we benefit from that experience every day.”

One Platform, One Console, Total Clarity

The unified CrowdStrike Falcon® platform forms the foundation of Enlyte’s defense. Its cohesive, single-sensor architecture has allowed the company to easily deploy new protections as business needs and threats change.

When Williams joined, Enlyte relied on a costly legacy SIEM that delivered limited value. The team eventually moved to CrowdStrike Falcon® Next-Gen SIEM, bringing all security telemetry into one instantly searchable view.

“All of that data — endpoint, identity, exposure, and third-party telemetry — is in one place,” Williams said. “If we see suspicious activity on a system, we can immediately trace which assets are affected, what vulnerabilities are present, and what actions to take … all without jumping between tools.”

That unified visibility now extends to the cloud. As Enlyte re-platforms from on-premises data centers to AWS and Azure, CrowdStrike Falcon® Cloud Security provides consistent protection from build to runtime.

“It’s seamless,” Williams said. “Security is already there, built into the same platform. As workloads move from on-prem to the cloud, we maintain or even improve our protections without re-architecting anything.”

Supporting this agility is Falcon Flex, CrowdStrike’s elastic licensing model, which lets Enlyte rebalance entitlements as its needs evolve. “Flex made it easy to shift capacity during our transition to Next-Gen SIEM,” Williams said. “It keeps the business and the security roadmap aligned.”

Through consolidation, Enlyte now operates from a single source of truth: one platform, one console, one support system. “CrowdStrike brings best-of-breed capabilities into one platform,” Williams said. “We don’t have to build or maintain integrations. We can focus on defending.”

Sharing Strength Across the Community

For Williams, CrowdStrike’s greatest differentiator goes beyond technology. It’s the collective intelligence that comes from a global community of defenders.

“It’s not just about tools,” he said. “Being part of a customer base this large means we benefit from patterns across thousands of environments. When something happens anywhere, that intelligence helps protect us.”

That philosophy mirrors how Enlyte approaches cybersecurity leadership. “We all have an obligation to share what worked and what didn’t,” Williams said. “The adversaries collaborate, and so must defenders. By supporting each other, we raise the cost for attackers and make everyone stronger.”

By embracing the Falcon platform and the power of collective defense, Enlyte has achieved what many enterprises still chase: faster response, greater simplicity, and a security program that scales effortlessly with the business.

“By leveraging CrowdStrike’s platform approach,” Williams concluded, “we’ve modernized how we protect our company and our customers. It builds trust. It builds confidence. And it keeps us ahead of the adversaries.”

Challenges

  • Fragmented identity architectures following mergers and acquisitions
  • Visibility gaps across endpoint, identity, and cloud environments
  • Legacy SIEM delivering limited value
  • Need for 24/7 coverage and faster incident response
  • Expanding attack surface driven by cloud migration and remote work

Results

  • Contained every incident in under 30 minutes
  • Unified identity visibility across hybrid infrastructure
  • Eliminated excessive privileges and dormant accounts
  • Consolidated security into a single unified platform
  • Reduced tool sprawl while improving protection and operational efficiency

CrowdStrike Solutions

  • Falcon Complete Next-Gen MDR
  • Falcon Cloud Security
  • Falcon Next-Gen SIEM
  • Falcon Flex
  • Falcon Insight XDR for extended detection and response
  • Falcon Identity Protection
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