CrowdStrike Suppliers
CrowdStrike is committed to developing partnerships with suppliers who value quality and integrity in order to help us stop breaches.
The benefits of being a CrowdStrike supplier
As a leader in cybersecurity, we partner closely with enterprises across the world in fighting adversaries and keeping our customers safe. By becoming a CrowdStrike supplier, you have the opportunity to make a difference where customers benefit from better protection against adversaries. We launched a new Supplier Portal that is completely free with no added cost that allows tracking real-time status of all transactions. Our Supplier Portal will improve the way we do business with enhanced transparency and supplier experience. We recognize the important role our suppliers play in providing goods and services to keep our customers safe from breaches all over the world.
Industry leader
Work with a recognized industry leader that is redefining cybersecurity and partners closely with leading enterprises that put their trust in us in stopping breaches so our customers can go and change the world.
Supplier experience
We’ve invested and are committed in providing the most seamless and user friendly supplier partnerships to shape the future and extend business across borders. We provide the best opportunities to consistently deliver the best service to our clients while reducing costs through efficiency and contract management.
Efficient transactions
Do business with CrowdStrike and leverage our Supplier Portal, a more effective and efficient way to improve the supplier experience while keeping customers safe from breaches.
Simple processes
At CrowdStrike, the Supplier Portal offers the ability to simplify all transactions to improve the ability to get paid on-time with automated invoice matching.
CrowdStrike suppliers
Our purpose is to stop breaches, anywhere. At CrowdStrike, we can’t do this alone. We want to be inclusive, collaborative, and transparent. We want to create a seamless experience and provide greater transparency on beneficial partnerships for all business transactions. We are committed to teaming with those suppliers that best fit our needs and those of our customers.
Doing Business With CrowdStrike
We’re committed to providing a seamless and user friendly partnership as we recognize the important role our suppliers play in providing goods and services to keep our customers safe from breaches all over the world.
CrowdStrike Supplier Registration Guidelines
CrowdStrike uses a Supplier Portal to register suppliers. Learn how the platform provides greater visibility into purchase orders, electronic invoicing, and the use of an intuitive multi-user profile across all your customers.
Purchase Order Terms
All purchases for goods and services are subject to CrowdStrike’s Purchase Order Terms and Conditions. Learn more to review the Purchase Order Terms and Conditions.
Billing Guidelines
Review the payment and billing requirements to ensure invoices are complete before submission to CrowdStrike.
What our suppliers say
We're here to help
We want to ensure that suppliers have the information they need to conduct business with us. Contact us by email if you have questions about the Supplier Portal, registration process, billing or payment terms.
FAQs
CrowdStrike supplier FAQ
To have an invoice processed and paid, make sure that you have met the requirements on the following checklist:
- Has your company been registered and set up in the preferred supplier portal? For questions regarding the supplier portal, portal account activation, or portal account access, please email vendor_administrator@crowdstrike.com.
- Is a valid and correct CrowdStrike purchase order number provided on the invoice? Most CrowdStrike purchases must be preceded by the issuance of a valid CrowdStrike purchase order number. Sending an invoice without valid purchase order may result in processing and payment delay and will be return unpaid. If you are unsure on how to get a valid CrowdStrike purchase order number, contact the CrowdStrike employee who requested your goods or services and request the purchase order number.
- Is your company’s purchase order email current? CrowdStrike emails a copy of the purchase order to the provided and registered email received to every vendor. If you have not received CrowdStrike’s purchase order emails, contact the CrowdStrike employee who requested your goods or services and request the purchase order number and ask if the information on file is current.
The recommended option which allows for the fastest invoice processing will be to use the supplier portal or using the CrowdStrike purchase order email to flip incoming purchase orders into invoices right from the email notification link.
Ask the CrowdStrike employee who is making the purchase for a valid CrowdStrike purchase order. Sending an invoice without a valid purchase order may result in processing and payment delays.
Below is an example of what a PO looks like.
Buyer Hold: The PO is approved but requires your customer to review it
Cancelled: The PO is cancelled and does not need to be fulfilled
Closed: The issued PO was received and then closed, either manually or automatically within the portal
Currency Hold: The PO is on hold due to a currency exchange rate issue
Error: Something is wrong with the PO; contact the CrowdStrike employee who requested your goods or service
Issued: The PO was approved and sent to you.
Draft: Invoice created but not yet submitted. Only invoices in Draft status can be updated and cancelled
Processing: Invoice is transferred to CrowdStrike
Pending Approval: Awaiting further approval from CrowdStrike
Approved: Invoice accepted for payment; it will be paid according to the payment terms and payment schedule contractually agreed upon between CrowdStrike and the supplier
Dispute: This invoice has been rejected
If you have not received a purchase order number for goods or services pending invoice, please ask the CrowdStrike team member placing the order with your company to confirm your correct purchase order number. Please note that pre-approved exceptions to this policy will not require purchase order information. Invoices with correct purchase order references can then be sent to CrowdStrike’s standard apinvoices@crowdstrike.com inbox for processing.
If you have received a CrowdStrike purchase order and have questions, contact the CrowdStrike employee who is making the purchase.
For invoice or payment related inquiries, please contact apqueries@crowdstrike.com. For Procurement or purchase order related inquiries, please contact cs-purchasing@crowdstrike.com.
In order to expedite the processing of all invoices and ensure prompt payment, please comply with the following CrowdStrike billing guidelines:
- Use the Supplier Portal to create a profile and submit your invoices. Alternatively, please use the links provided in the Purchase Order email to convert the Purchase Order to invoice. As a last resort, invoices may be submitted via email to apinvoices@crowdstrike.com. Please note that invoices emailed to employees to mail directly to any of the CrowdStrike offices will not be forwarded to our Accounts Payable team for processing.
- If invoices are emailed to apinvoices@crowdstrike.com, you must reference a valid CrowdStrike Purchase Order number. Invoices should be issued by the legal entity registered as a vendor with CrowdStrike. Additionally, the invoices need to be addressed to the CrowdStrike entity that issued the Purchase Order and must be issued for payment in the currency referenced on the Purchase Order. Do not send consolidated invoices that reference multiple Purchase Orders. It is your responsibility to secure a valid Purchase Order before providing Products or Services to any of the CrowdStrike entities or employees.
- Invoices must reference an invoice number, invoice due date, ship date, or service billed period. The shipping address of all goods and/or services for CrowdStrike must be reflected on the invoice.
- All shipping and handling charges, taxes (e.g. GST, VAT) and any additional fees must be listed on the invoice as a separate line item.
- Contact cs-purchasing@crowdstrike.com for any discrepancies between the Purchase Order and invoice.
- CrowdStrike will review invoices for payment for goods and services specified on valid Purchase Orders issued by CrowdStrike’s Global Procurement function. Any variations in quantity or price should be agreed prior to sending an invoice.
- Any invoices with incorrect or missing information will be rejected for correction and may result in payment delays.
- For any invoice inquiries, statements, and/or requests, please email apqueries@crowdstrike.com
- CrowdStrike standard Purchase Order terms and conditions may be found here.
- An important part of CrowdStrike’s business is engaging with Suppliers that comply with our Business Partner Standards and we apply a rigorous set of standards to all prospective Suppliers.
- CrowdStrike’s Strategic Sourcing team regularly engages with prospective Suppliers in competitive bidding events (Request For Proposals and Request For Qualifications) to address new business opportunities.
- All Suppliers bidding in a Sourcing event are required to sign a CrowdStrike Mutual NDA.
- Due to the large volume of inquiries we receive, CrowdStrike’s Strategic Sourcing team will proactively reach out to prospective Suppliers and request additional information if the supplier’s product and/or services match our needs.
- If your company is interested in doing business with us, CrowdStrike requires all prospective suppliers to send us a brief email summarizing your areas of expertise at Prospective_Suppliers@crowdstrike.com in order to be considered for future supplier partnerships. We request the following information:
- Name
- Company
- Email Address
- Brief summary about your product or services
- We will save your information and refer to it when searching for potential suppliers. Please be advised that providing information does not guarantee doing business or a bid with CrowdStrike; does not guarantee that your company has a procurement relationship with CrowdStrike; does not guarantee that your company will receive a contract; and does not guarantee a follow-up from CrowdStrike.
- If your company is selected, you will be contacted by a CrowdStrike representative.
