Platform / Charlotte AI
CrowdStrike® Charlotte AI
Powering the next evolution of the SOC
Unite intelligent automation with human cyber expertise to accelerate detection, investigation and response.
No fiction. Just function.
In a world of AI hype, keep it real with Charlotte AI.
Charlotte AI accelerates detection and response with autonomous reasoning and action
Extend the power of AI to cybersecurity services
Falcon® Complete Next-Gen MDR with Charlotte AI utilizes the triage decisions of CrowdStrike’s elite analysts to accelerate investigations – creating a powerful, one-of-a-kind feedback loop that supercharges human and AI performance.
Charlotte AI is trained on the millions of breaches we’ve stopped and insights from our elite threat hunters and SOC analysts. As Charlotte gets smarter, so does our platform—and so do the experts who use it.
How it works
Cut through noise and reclaim hours
Triage with front-line precision. Slash alert fatigue and save time from manual analysis. Built on the playbooks of Falcon Complete™ MDR, Charlotte AI Detection Triage filters false positives — escalating only what matters. Stay focused, stay fast, and stay in control of what’s automated, and when.
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Boost analyst performance with frontline insights
Charlotte AI accelerates investigations by thinking like a seasoned analyst, asking and answering critical questions . Get fast context with AI-generated summaries, dynamic incident graphs, and insights that map out the who, what, and how — so decisions happen faster, and with confidence.
Find real attacks fast and prioritize what matters
Surface real-time security insight with LLM-powered conversations. Query your Falcon® data in plain language — from decoded commands to adversary profiles. Charlotte AI turns complex analysis into simple answers, shareable across your team with reusable promptbooks.
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Activate autonomous reasoning to speed up response
Automate what slows you down with Agentic Workflows in CrowdStrike Falcon® Fusion SOAR. Go beyond traditional SOAR with AI intelligence that adapts on the fly and eliminates lags from human-activated tasks.
Respond with bounded autonomy
Charlotte AI runs with customer-defined guardrails. Every action is traceable, auditable, and governed by role-based access — so you can move fast without ever losing oversight or exposing your team and data.
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Real customer stories
Proven AI leadership
Charlotte AI FAQs
Product overview and pricing
Data and underlying models
Responsibility, privacy, and safety controls
1 Calculated by multiplying the average number of alerts triaged by Charlotte AI by a 5-minute triage time per alert as estimated by the Falcon Complete team. Individual results may vary based on factors such as total alert volume.
2 Accuracy rating is a measure of Charlotte AI triage decisions that match the expert decisions from the CrowdStrike Falcon Complete Next-Gen MDR team.
3 Results based on a survey of Charlotte AI early adopters. Individual results may vary.
2 Accuracy rating is a measure of Charlotte AI triage decisions that match the expert decisions from the CrowdStrike Falcon Complete Next-Gen MDR team.
3 Results based on a survey of Charlotte AI early adopters. Individual results may vary.
