To have an invoice processed and paid, make sure that you have met the requirements on the following checklist:
- Has your company been registered and set up in the preferred supplier portal? For questions regarding the supplier portal, portal account activation, or portal account access, please email firstname.lastname@example.org.
- Is a valid and correct CrowdStrike purchase order number provided on the invoice? Most CrowdStrike purchases must be preceded by the issuance of a valid CrowdStrike purchase order number. Sending an invoice without valid purchase order may result in processing and payment delay and will be return unpaid. If you are unsure on how to get a valid CrowdStrike purchase order number, contact the CrowdStrike employee who requested your goods or services and request the purchase order number.
- Is your company’s purchase order email current? CrowdStrike emails a copy of the purchase order to the provided and registered email received to every vendor. If you have not received CrowdStrike’s purchase order emails, contact the CrowdStrike employee who requested your goods or services and request the purchase order number and ask if the information on file is current.