Platform / Charlotte AI
CrowdStrike® Charlotte AI
The brain of the
agentic SOC
Unify AI reasoning with human insight — accelerating outcomes across your entire security ecosystem.
Introducing Charlotte AI AgentWorks
IDC Link: Fal.Con 2025: CrowdStrike Enters the Agentic Security Era. Download report
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Adversaries are AI-accelerated
The gaps between attackers and defenders have never been wider — and they’re growing.
Labor gaps
Skill gaps
Speed gaps
Close the gaps with Charlotte AI
Automate repetitive tasks, accelerate outcomes, and free analysts to focus on high-value work.
Scale elite judgment at machine speed
Trained on the decisions of CrowdStrike’s elite analysts – Falcon Complete Next-Gen MDR, CrowdStrike Counter Adversary Operations threat hunters, and CrowdStrike Incident Response experts – and the industry’s richest AI data layer.
40+ hrs
Average weekly time savings from automating triage
75 %
Faster answers to questions about your environment
AI you can operationalize
Automate triage with battleground intelligence
Charlotte AI gets smarter with every threat stopped. Trained on decisions of elite analysts, Charlotte AI triages detections, filters false positives, and surfaces only what matters.
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Accelerate investigations with human-agent collaboration
Charlotte AI supercharges investigations, fusing analyst expertise with autonomous reasoning in a dynamic canvas. Guide investigations in real time — inject context, set priorities, and drive sharper, faster analysis.
Build and customize agents with Charlotte AI AgentWorks
Charlotte AI AgentWorks is the first no-code platform that lets any team quickly build, test, deploy, and manage trusted security agents. Using natural language, defenders can set goals, define data, and control agent behavior — without writing code.
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Orchestrate your agentic security workforce
Charlotte Agentic SOAR combines the precision of security automation with the adaptability of agentic reasoning. Building on Falcon Fusion SOAR, structured logic ensures consistency and control, while mission-ready agents think, decide and act in real time for agility when it matters most.
Deploy AI safely and with full control
Charlotte AI delivers speed without compromise, scaling agentic defense with accountability and control. With built-in controls, every answer is traceable, every action user-authorized, every decision grounded in validated data and aligned to your role.
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See Charlotte AI in action
Real-world stakes. Real-time scale. Real agentic defense.
Customer Stories
12025 CrowdStrike Global Threat Report
22025 CrowdStrike Threat Hunting Report
3https://arxiv.org/pdf/2412.00586
4 Based on product telemetry of global customer triage volume performed by Charlotte AI, from February - August 2025.
5 Accuracy rating is a measure of Charlotte AI triage decisions that match the expert decisions from the CrowdStrike Falcon Complete Next-Gen MDR team.
6 Calculated by multiplying the average number of alerts triaged by Charlotte AI by a 5-minute triage time per alert as estimated by the Falcon Complete team. Individual results may vary based on factors such as total alert volume.
